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Request Account Deletion

You can request deletion of your Brain Freeze account and associated data at any time. Requests are reviewed and processed by Brain Freeze Support.

How to request deletion

Send an email to Brain Freeze Support using the email address associated with your account.

Include "Delete My Brain Freeze Account" in the subject line.

Email Brain Freeze Support to request deletion

Account verification

We may ask you to verify account ownership before processing your request. Never send us your password.

What will be deleted?

After verifying account ownership, Brain Freeze Support will review the account and associated cloud-stored information for deletion, including freezer inventory, storage locations, and inventory history.

We will explain any information that cannot be deleted immediately, including data that must be retained for legitimate legal or security reasons.

Data retention

Some information may be retained where required for legal, security, or fraud-prevention purposes. We will explain any applicable retention when responding to your request.

Local information remaining on your device may require clearing the app's storage or uninstalling the app.

Questions?

Contact support@mybrainfreezeapp.com